AI search inside your app
Natural language search over your products, help center or internal records, added to the search box your users already use. Results respect the same permissions as the rest of your app.
We add AI to existing products and workflows without rebuilding them — model access, data plumbing, and interfaces that fit the architecture your team already maintains.
Most businesses do not need a new AI platform. They need the product, CRM or ERP they already run to do one or two things better: answer questions from its own data, fill in forms automatically, sort incoming work or write a first draft. That is what our AI integration services are for. We add model capability to your existing architecture, behind your own login and inside screens your staff already know, so nobody has to learn a new tool. The rest of your stack stays exactly where it is.
The hard part of integration is rarely the model call. It is getting the right context to the model at the right moment, from systems that were never designed for it. That means retrieval pipelines over your documents, clean API access to records, caching so repeated questions do not cost money twice, and fallbacks when a provider is slow or down. We also deal with the dull but important questions: which fields can leave your network, how long prompts and responses are stored, and how usage is billed back to departments or customers.
We integrate AI into stacks built on Laravel, Node.js, .NET, Python, Shopify, WordPress, Salesforce, HubSpot, Odoo and custom databases, as well as WhatsApp and voice channels. Softzee has been building and maintaining this kind of software since 2020, including the BnW Collections B2B order processing system, so we are used to working inside code someone else wrote. If you are looking for an AI integration company in the UK, the UAE or Saudi Arabia that reads your codebase before proposing changes, that is how every one of our engagements begins.
An audit of your data, architecture, and the integration points worth using.
AI Integration ServicesModel, vendor, and deployment choices mapped against cost and latency.
AI Integration ServicesAI capability built into your existing product surfaces and services.
AI Integration ServicesRetrieval, caching, and context pipelines connected to your systems of record.
AI Integration ServicesAccess control, data handling, and review to satisfy your policies.
AI Integration ServicesCost, latency, and quality tuning once real traffic arrives.
Natural language search over your products, help center or internal records, added to the search box your users already use. Results respect the same permissions as the rest of your app.
Emails, PDFs and scanned forms read by a model and turned into draft records in your CRM or ERP. Staff confirm or correct each record before anything is saved.
Draft, summarize and explain actions added to existing screens, such as summarizing a customer's history or drafting a quote. Small additions like these change how fast routine work gets done.
Model-assisted replies and routing connected to WhatsApp Business, Zendesk, Freshdesk or your own ticketing system. Conversations and handoffs stay inside the tools your agents already use.
Plain-language questions over your database or BI tool, translated into safe, read-only queries. Managers get numbers without waiting in an analyst's queue.
Translation, transliteration and bilingual content handling added to existing apps and websites, with glossary control so brand and product terms stay consistent.
We work within your current architecture and release process. Changes ship as normal pull requests your own developers can review.
We put a thin layer between your code and the model provider, so switching models is a configuration change, not a rewrite. That protects you from price rises, outages and retired models.
We measure cost and response time per request from day one, then use caching, smaller models and streaming to keep both in check. You get a monthly cost forecast before launch.
Data flows are documented, sensitive fields are masked before they reach a third-party model and access follows your existing roles. We work through your security questionnaire with you.
Smart search, product description generation and order status answers connected to Shopify, WooCommerce or custom stores.
AI added to practice management and booking systems for intake summaries and scheduling, with patient data kept away from services that are not approved for it.
Document reading, transaction labeling and support answers added to core and onboarding systems, under tight audit and data residency rules.
Listing search, lead replies and document summaries integrated with CRMs and property portals in English and Arabic.
Tutoring help, grading support and course search added to existing LMS platforms, with controls over what students can access.
Document search and drafting help added to document management and practice systems without moving files anywhere else.
Tell us what you are trying to build. You will get an honest take on scope, timeline and cost, usually within one business day.
Softzee built a scalable platform that makes it easy to discover venues, book wellness services, and check in across Pakistan’s growing fitness network.
Softzee designed a two-sided booking platform that makes it easy for passengers to schedule rides and for drivers to manage trips, updates, and completions in one seamless workflow.
Our team has expertise in 100+ technologies and programming languages, including the AI coding tools rewriting how software gets built.
Still have a question? Ask us directly and a senior engineer will reply.
Most AI integration projects land between $8,000 and $50,000. A single feature, such as AI search or document extraction in one app, usually costs $8,000 to $20,000. The price goes up with the number of systems involved, the state of your existing code and APIs, the volume of data to index and any compliance review. Monthly model usage is billed by the provider and is usually far smaller than the build cost, but we estimate it before you commit.
Yes, and that is the normal case. We add new services or modules next to your current code and connect them through your existing APIs and database. Users see new features inside screens they already know. If parts of your system make integration hard, we will name them and suggest the smallest change that fixes the problem.
A focused integration usually takes 4 to 8 weeks, including a readiness review, build, testing on real data and a staged release. Work involving several systems or heavy data preparation can take three months or more. The biggest variable is access: how quickly we get credentials, API documentation and a test environment.
It can be, if the integration is designed for it. We use enterprise API terms under which providers do not train on your data, mask or strip sensitive fields before sending requests and log what is sent. Where data must stay in a specific country, such as Saudi Arabia or the UAE, we use in-region hosting or self-hosted models. You own all data, prompts and configuration.
We integrate OpenAI, Anthropic Claude, Google Gemini, Azure OpenAI, AWS Bedrock and open-weight models such as Llama and Mistral, along with speech and OCR services. On the business side we connect to CRMs, ERPs, ecommerce platforms, help desks and WhatsApp Business. We recommend keeping the model choice swappable so you are never locked in to one provider.
Look for a team that asks to see your code and data before quoting a fixed price, because integration estimates without that are guesses. They should explain how they will handle failures, costs and security, not just which model they prefer. Check that they have maintained software in production rather than only building demos. And make sure all the work is delivered as code in your own repository.
Yes. Real traffic shows things testing does not, so we plan a tuning period after release to adjust prompts, retrieval and caching. After that, clients choose a monthly support plan covering monitoring, provider updates and small improvements, or a handover to their own team. Model providers change pricing and retire models regularly, so someone needs to keep an eye on it.
Tell us about your idea and we'll map out the path forward — or grab a slot and talk it through with us directly.
Book a 15min call"We're always drawn to projects that challenge us, spark creativity, and let us do our best work. Let's build something exceptional together."