Arabic that sounds right
We test with real customer questions in Arabic, not only formal text.
AI agents, support assistants and voice agents that work in Arabic and English, connected to your systems and built to take real work off your team.
Most companies in the Kingdom have tried a chatbot by now. Many were disappointing: they could not read Arabic properly, could not see order or booking data, and handed every real question back to a human.
We build AI the other way round. We start with one job, for example answering customer questions on WhatsApp, qualifying leads or booking appointments by phone, and connect the AI to the data it needs to finish that job. Then we measure how many conversations it resolves on its own.
Softzee runs its own AI voice agent that speaks Arabic and English, books appointments and updates a CRM, and an AI support assistant for web and WhatsApp. We use the same building blocks on client projects, so you are not paying for us to learn.
Phone agents that answer calls in Arabic and English, book appointments and log everything in your CRM.
Learn more 02Support assistants that answer from your own content and hand over to a person when needed.
Learn more 03Agents that read emails, documents and forms, then update your systems without manual entry.
Learn more 04Add AI features to your existing app or platform, from search to summaries to recommendations.
Learn more 05Pick the right use case, model and budget before you spend on a build.
Learn more 06Remove repetitive work across sales, operations and finance with workflows and AI steps.
Learn moreFreelancers are hard to manage, local agencies are slow and expensive, and hiring in-house takes months. We built Softzee to fix all three.
| Feature | Softzee | Freelancers | Local agencies | In-house team |
|---|---|---|---|---|
| Start within 2 weeks | Yes | Yes | No | No |
| Design, engineering and QA in one team | Yes | No | Yes | No |
| Fixed price per phase | Yes | No | No | No |
| Arabic and English from day one | Yes | No | Yes | Yes |
| Scale the team up or down | Yes | No | No | No |
| No recruitment or office costs | Yes | Yes | Yes | No |
We test with real customer questions in Arabic, not only formal text.
The AI reads your bookings, orders, products and policies, so it can actually resolve requests.
We run our own voice agent and support assistant, so we know what breaks in real use.
Clear limits on what the AI can say and do, with a human handover for anything sensitive.
We design prompts and caching to keep usage costs down, and show you the cost per conversation.
When required, we deploy to cloud regions inside the Kingdom and keep personal data out of model training.
Thirty minutes to understand what you want to build, who it is for and what success looks like.
Within one business day you get a scope, timeline and fixed price for the first phase.
Two-week sprints with a demo at the end of each one, so you see progress and steer early.
We handle release, monitoring and fixes, then keep building as your users grow.
We have shipped products for startups and established companies across these sectors.
“We needed a website that reflects a family legacy of more than a century and presents our trading, real estate and investment divisions with the clarity our partners expect. Softzee understood that brief from the first meeting. The result is a site that feels as established as the group itself, and the team was responsive and professional from start to launch.””
“Their customer service, excellent communication, and prompt responsiveness are impeccable.”
““Softzee built the Saturnomovement academy app with us, from our training programs for calisthenics, yoga and rings to the member community. They understood what we wanted our members to feel and delivered a product our community actually uses every day.””
“They are very detailed and senior staff are actively involved with your work to look after you.”
Yes. Current language models handle Gulf Arabic well, and we test responses against real customer questions before launch so they read naturally to Saudi customers.
Yes. We connect assistants to the WhatsApp Business API, your website chat and phone lines, all sharing the same knowledge and rules.
There is a one-time build cost and a monthly usage cost that depends on conversation volume. We estimate both before you start and track them after launch.
We use providers that do not train on your data, limit what the AI can access, and can host the system inside Saudi Arabia when needed.
A focused assistant for one channel and one job can go live in 4 to 6 weeks, including testing with real conversations.
Tell us what you are trying to build. You will get an honest take on scope, timeline and cost, usually within one business day.